HELP is a 24 hour helpline to support you and your family with
a wide range of issues, including;
- Debt
- Stress
- Self-help
- Childcare
- Eldercare
- Counselling
- Bereavement
- Relationships
- Family problems
- Drug & alcohol misuse
- Benefits and Government Agencies
- And loads more ....
Yes, it is. There are no reports and all your personal information is kept secure and in a confidential manner. If you have questions about this, talk to us and we can explain.
HELP does not replace the professional support services that are inside the business and provide answers to your queries about working for Royal Mail Group
Your contacts within Royal Mail Group are;
For HR, including pay queries and advice on Royal Mail Group policies – Postline 5456 7100 or 0845 60 60 603 (or the HR Help intranet site)
To report bullying and harassment – 0800 58 74 777
To report security issues affecting the business- Postline 5474 6655 or 020 7239 6655
For information about your pension
Postline 5456 4545 or 0114 241 4545
For advice about health, safety, environment and social policy
Postline 5456 4697 or 0845 600 9665
Yes, it is. HELP is run by a company completely independent of Royal Mail Group. This allows us to give you impartial and unbiased advice, support and guidance.
